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As part of a wide-ranging investigation into price indications online, the Office of Fair Trading looked a while ago at differential pricing, where for example buyers in affluent areas are…
Unphased by plans in Brussels to streamline EU consumer protection laws, the UK government has launched a semi parallel consultation on a proposed consumer “Bill of Rights”. The plan is…
“Representative of a nurse” said the on-screen disclaimer in a Colgate toothpaste ad. The “nurse rep” was shown first in nurse’s uniform at work and then in ordinary clothes at…
When Apple paid £35,000 to the Taiwan branch of Shenzhen Proview Technology for the iPad brand rights in various countries, it thought these included China. The China arm of SPT…
Front page flashes on the Daily Star and Daily Express were challenged by 12 complainants on grounds that they seemed to offer instant fulfilment in the form of a discount…