Amongst many other things the Consumer Rights Act 2015 has replaced the Unfair Terms in Consumer Contract Regulations 1999. To mark the occasion the Competition and Markets Authority has published new Unfair Contract Terms Guidance. Chloe Deng reports.
The UK’s premium rate telephone line regulator has published an updated General Guidance Note on promoting premium rate services. “Freemium” advertising models feature as does charity fundraising. Ben Dunham reports.
Amid mixed reports from Brussels and Luxembourg (currently holding Presidency of the Council of the EU) on attempts to finalise EU data protection reforms, the ICO has published tips on how to prepare for the changes ahead.Georgina Graham reports.
“Only one entry per person” said one part of the rules for a joint Harrods/Condé Nast “Put the Harrods Green Man on the map” prize promotion. But another part allowed multiple entries. Which was right? Cue complaints to the ASA. Jude King reports.
The fall-out from the sad demise of an aged Bristol donor complaining of cold calls continues with an official report into fundraising that says the current self-regulatory system should be scrapped. Daisy Jones reports.
Point One Marketing has been fined for brazenly making illegal calls to sell devices that blocked…..illegal calls, with a record penalty imposed on Home Energy & Lifestyle Management for automated calls “on an industrial scale.” Barney Sich reports.
In three recent ASA adjudications, against Timeshare Solutions, Hospital Medical Group and Essex Pamper Parties, customer testimonials were the subject of complaint upheld findings. Thomas Spanyol reports with a reminder of the rules that apply.
Piqued by Nestlé’s blocking of its purple colour trade mark application, Cadbury challenged the Kit Kat owner’s attempt to register the shape of its four bar product. Who won in the recent CJEU judgment? Opinions differ but Varuni Paranavitane reports.
Artisan Home Improvements did loft conversions. The trouble was that the loft conversions on their website were Absolute Lofts’ handiwork. Absolute Lofts claimed damages. Sara McDiamond reports on how these were calculated and a bizarre coda to the case.
Does a Slovak-registered business running a property-dealing website targeted at Hungarians hosted on a server in Austria have to comply with Slovak or Hungarian data protection law? Stephen Groom reports on the CJEU’s decision in Weltimmo vs NAIH.
Outdoor advertising multinational JCDecaux sought authorisation for a wi-fi based system for connecting with smartphones of pedestrians walking near posters. Did the CNIL grant their request? Claire Bouchenard of Osborne Clarke Paris reports.
Following the much-reported CJEU judgment scrapping with immediate effect one of the most popular methods for legalising EEA-US personal data transfers, where do we go from here and what are Europe’s data regulators saying and doing? George Garrard reports.