All Articles in Consumer protection
Instagram following FTC warnings
After the FTC fires out letters to 90 online influencers, Instagram launches a new transparency tool to benefit both brands and audiences. Chloe Deng reports.
CMA promises a crack-down on online gambling operators who ignore consumer legislation
The CMA has promised enforcement action against unfair practices and promotions in the online gambling sector. We look at what this means and what the CMA and Gambling Commission are contemplating. Anna Williams reports.
Influencer’s speech considered as advertisement
The executive board of the French advertising self-regulatory organization (ARPP) has agreed on new guidelines regarding online posts by influencers (bloggers, vloggers) in collaboration with brands. Margaux Hammer reports.
Normalisation of sexting: Kaspersky’s ad is criticised by the ASA and the NSPCC
ASA’s investigation into broadband providers’ use of “fibre” in advertising
On 31 March 2017 ASA announced it is reviewing the potentially misleading use of “fibre” to describe both part-fibre and full-fibre broadband advertising. Marie-Claire Smith reports.
CAP note on weight loss claims
CAP guidance on weight loss food ads. CAP has once more issued guidance for advertisers in the food sector on how to ensure weight loss claims are responsible and compliant. Stefania Grosso reports.
No more “28 day” rule – pricing and promotions under the spotlight
The long-awaited CTSI guide to pricing practices has introduced a step change in pricing considerations Well-known rules, such as the “28-days” rule for price establishment, have been replaced.
CAP issues new guidance regarding auction guide prices which focuses the spotlight on non-optional fees
Hidden fees are going, going, gone! Non-optional fees should no longer be a surprise where auctions are concerned. We take a look at the guidance issues by CAP where auction guide prices are concerned. Stefania Grosso reports.
Vindication for No Man’s Sky
There’s been vindication for Hello Games’ No Man’s Sky, as the ASA determine that the videos and screenshots on the game’s Steam page did not constitute misleading advertising. George Garrard reports.
CAP cracks down on HFSS food and drink ads
Wave goodbye to your favourite characters featuring in junk food ads. CAP’s ban on the advertising of HFSS food and drinks to children begins in July 2017. Chloe Deng reports.
ICO fines insurance company £150,000 for failure to keep customers’ information safe
Royal & Sun Alliance has been fined by the Information Commissioner’s Office following the theft of nearly 60,000 customers’ information. Peter Barratt reports.
