ICO fines insurance company £150,000 for failure to keep customers’ information safe
Royal & Sun Alliance has been fined by the Information Commissioner’s Office following the theft of nearly 60,000 customers’ information. Peter Barratt reports.
All Articles in Consumer protection
Do intermediaries count as “sellers” for the purposes of consumer law when marketing products for private sellers?
A dispute over a second-hand car in Belgium raised some interesting issues for the Court of Justice of the European Union to consider regarding the role of intermediaries in sales between private sellers. Thomas Spanyol reports.
ASA and CAP Mid-Year 2016 Progress Report
The end of the year brings with it the ASA and CAP mid-year report, which looks back on the regulatory developments of 2016 and lets us know what to expect in 2017. Jude King reports.
ASA Ruling on Parcel2Go
Parcel2Go claims found misleading. The ASA has found that a combination of Parcel2Go claims was in breach of the CAP code because they were unclear and misleading. Stefania Grosso reports.
Advocate General opines on retailer comparative advertising
Where’s the chicken? KFC sued for allegedly misleading ad
Diet Chef ad banned for ‘irresponsible’ weight loss message
Government clamps down on nuisance call directors
Influencer’s ‘juvenile’ stunt lands Hooch in hot water
Affiliate network held liable for deceptive ad content
How U.S. CPA affiliate networks can be liable in relation to actions of third-party marketers. Stefania Grosso reports.
Ticket reseller facing legal action for offering unreleased tickets
Face value? Seat number? The CMA investigates secondary ticket websites for compliance with the law while one of the websites faces potential legal action. Chloe Deng reports.
Purplebricks saving claim banned for substantiation failings
The ASA clears the online estate agent’s “You could save thousands” claim, but not their “£4,158 average customer saving”. Ben Poole investigates why.
