All Articles in Consumer protection
Spam judgment against John Lewis highlights limits of soft opt-in and ICO Guidance, but questions remain
For the first time, judgment has been given in a fully argued case in which compensation was claimed for receipt of spam. Some key facts are still unclear, but Stephen Groom identifies lessons already clear for all websites with a registration procedure.
New Consumer Contracts Regulations: key points
Is ASA losing the plot as six of ten most complained about ads in 2013 are exonerated?
UK mulls trader injunctions against lookalikes
Impact of AIFMD on fund marketing
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Draft code helps advertisers avoid age discrimination
The Equality and Human Rights Commission has published a draft “Age Supplement” to the Equality Act Code of Practice, including examples of what amounts to illegal discrimination on age grounds and how to take advantage of exemptions. Manana Shrimpling reports.
New private rights of action against advertisers
Were cosmetic clinicians liable for third party brochure claims?
Was penalty for CPRs breach too harsh?
UK Plc consults on “rectifying consumer disputes” proposals
More nuisance calls action by ICO and first ever by Trading Standards
