Following the scrapping of the “substantial damage or substantial distress” requirement for imposing fines of up to £500,000 for spamming, the ICO has found “no mitigating factors” and penalised Help Direct UK accordingly. Stephen Groom reports.
Citing the reputational damage caused by the case as a mitigating factor, the Information Commissioner’s Office has imposed a £130,000 fine on NHS-approved online pharmacy Pharmacy2U. Stephen Groom explains why the case breaks new ground.
The fall-out from the sad demise of an aged Bristol donor complaining of cold calls continues with an official report into fundraising that says the current self-regulatory system should be scrapped. Daisy Jones reports.
Point One Marketing has been fined for brazenly making illegal calls to sell devices that blocked…..illegal calls, with a record penalty imposed on Home Energy & Lifestyle Management for automated calls “on an industrial scale.” Barney Sich reports.
In its first reasoned decision on the point, the First-tier Tribunal has upheld an ICO enforcement notice against unsolicited texts using “consented data” from sources including Thomas Cook, to market the sender’s laser eye surgery. Stephen Groom reports.
Following complaints from small businesses, Ofcom investigated mis-selling practices involving alleged misrepresentations as to the likely cost and other implications of changing landline provider. Was compensation also ordered? Thomas Spanyol reports.
The Consumer Rights Act 2015 has been passed and will mostly be coming into force on 1 October 2015. Does it implement an EU Directive and what are the key provisions of which marketers should be aware? Ruth Hennessy reports.
A mailing to Amazon account holders offered a 30 DAY FREE TRIAL of its Prime service. Small text in a covering letter said “Paid subscription starts automatically after free trial unless cancelled”. Was this clear enough? George Garrard reports.
From 6 April 2015, the ICO can fine nuisance marketers up to £500,000 without establishing likely substantial damage or substantial distress, but what types of marketing will this extend to and what must ICO still establish? Stephen Groom reports.
The euroclinix healthcare website featured a logo with a green tick and “PharmaCheck Know your pharmacy” linked to information about the General Pharmaceutical Council and euroclinix’s owner Hexpress. Misleading? Fiona Schneider reports.
