All Articles in Distance selling
£150,000 fine for scamming the elderly
Recognition mission: children and online ads
What fate do the stars (***) hold for Booking.com?
Substantial reforms to consumer law coming soon
Influencer’s speech considered as advertisement
The executive board of the French advertising self-regulatory organization (ARPP) has agreed on new guidelines regarding online posts by influencers (bloggers, vloggers) in collaboration with brands. Margaux Hammer reports.
Ticket reseller facing legal action for offering unreleased tickets
Face value? Seat number? The CMA investigates secondary ticket websites for compliance with the law while one of the websites faces potential legal action. Chloe Deng reports.
ICO vows to continue cold calls enforcement
With a fines run-rate of £10,000 per day, the data privacy regulator sees “nuisance marketing” as a priority. George Garrard reports.
Cloud storage service providers under the microscope
Following some negative reports from consumers, the Competition and Markets Authority has reviewed the cloud storage services sector for compliance with consumer protection laws. Georgina Graham reports.
New proposals to boost EU e-commerce
To help unlock pan EU e-commerce, the European Commission has launched a package of proposals. Included are geo-blocking, parcel delivery pricing and greater powers for national authorities to enforce consumer rights. Stefania Grosso reports.
ASA probes Australian “UGG Boots” website claims
A UK consumer complained that a “15 day money back guarantee” on www.abugg.com.au was not honoured. A “made in Australia” claim was also challenged. Chloe Dumoulin-Richet reports and looks at the jurisdictional and enforcement aspects.
The ICO publishes updated direct marketing guidance
In September 2013 the UK’s data watchdog published its first “Direct Marketing Guidance.” This upset the direct marketing fraternity with stricter approaches in various areas. Now an updated version has appeared. What are the key changes? Georgina Graham reports.
