Online ads for “ECO acupressure mats” claimed they “helped to relieve stress, reduce headache and back pain and improve circulation.” On what basis could the ASA have jurisdiction over a Latvian website? Daisy Jones reports.
Deuter Sport GmbH sought to stop its distributors selling Deuter products on online marketplaces such as Amazon and, unless Deuter consented in each case, on price comparison platforms. Were these controls sustainable under EU competition law? Tobias Rothkegel reports.
In the latest round of the regulatory onslaught against nuisance marketing and silent/abandoned calls, the DCMS is consulting on a change to the Privacy and Electronic Communications (EC Directive) Regulations 2003 making “CLI” compulsory. Jamie Heatly reports.
US chain In-N-Out Burger has sued take-out middleman “DoorDash” alleging it is using In-N-Out’s trade marks and selling its food in breach of the chain’s rights. Jamie Heatly reports on a case with interesting implications given the burgeoning takeaway delivery market.
Following complaints from small businesses, Ofcom investigated mis-selling practices involving alleged misrepresentations as to the likely cost and other implications of changing landline provider. Was compensation also ordered? Thomas Spanyol reports.
As of 1 July 2015, all those wanting to sell medicines on the web from the UK have had to register with the UK MHRA. An EU common logo must also be displayed. Georgina Graham reports.
Growing complaint levels about unexpected charges for mobile internet services have prompted the premium rate telephone line regulator to publish new guidance. Thomas Spanyol reports
The Consumer Rights Act 2015 has been passed and will mostly be coming into force on 1 October 2015. Does it implement an EU Directive and what are the key provisions of which marketers should be aware? Ruth Hennessy reports.
The ASA received complaints about two apps listed on Amazon.co.uk claiming to be able to repel mosquitos by emitting ultrasonic sounds. Was Amazon able to pass the buck to the third party developers? Tom McGinn reports.
The UK parliament has published the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 to promote ADR for consumers. Daisy Jones reports on the impact and changes, especially in relation to e-commerce entities.
