Distance selling Archives | Page 5 of 8 | marketinglaw

Fly on wall BBC 3 series call centre suffers swingeing cold calling fines
Written Osborne Clarke on 09 Jul 2013
Who: Information Commissioner’s Office and Save Britain Money Limited When: June 2013 Where: Swansea Law stated as at: 3 July 2013 What happened: Call centres featured in a “fly on…
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What you need to know about landmark Consumer Rights Bill
Written Osborne Clarke on 09 Jul 2013
Who: UK Government Where: London When: 12 June 2013 Law stated as at: 3 July 2013 What happened: As anticipated in our June update, the Government has published its…
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OFT reports on personalised pricing
Written by Nick Johnson on 10 Jun 2013
Who: Office of Fair Trading Where: UK When: May 2013 Law stated as at: 5 June 2013 What happened: In May 2013 the UK’s Office of Fair Trading (OFT) published…
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Consumer Rights Bill on the way
Written Osborne Clarke on 10 Jun 2013
Who: UK Government Where: London When: 8 May 2013 Law stated as at: 31 May 2013 What happened: The promise of a Consumer Bill of Rights fit for the 21st…
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Trial offers with strings irk ASA
Written Osborne Clarke on 14 May 2013
Topic: Distance selling Who: The Advertising Standards Authority and Izef LLC t/a Powerprecisiontrials.com and Beyond Nutra Ltd t/a beyondraspberrykeytone.co.uk When: March 2013 Where: UK Law stated as at: 1 May…
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Record mis-selling fine
Written Osborne Clarke on 14 May 2013
Topic: Telemarketing Who: Ofgem Where: UK When: 3 May 2013 Law stated as at: 8 May 2013 What happened: Energy regulator Ofgem has imposed its largest ever fine of £10.5m…
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Excessive payment surcharges now banned
Written Osborne Clarke on 14 May 2013
Payment_surcharges_-_slides_for_marketinglaw.ppt
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“Sale ends soon” claim challenged
Written Osborne Clarke on 07 Mar 2013
Topic: Misleading advertising Who: Contemporary Oak Furniture Ltd, ASA When: 23 January 2013 Where: UK Law stated as at: 27th February What happened: A countdown suggests an offer’s rarity and…
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Could Vivacity online store refuse refund on returned watch?
Written Osborne Clarke on 06 Dec 2012
Vivacity said they could because it was not received, despite the buyer producing proof of postage. Vivacity also said that as the buyer used a deals site voucher code, normal…
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OFT Guidance on remote delivery
Written Osborne Clarke on 09 Oct 2012
Is “Free UK delivery” misleading if in fact there are charges for delivery to more remote areas? The OFT has published guidance on this and other issues to help online…
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Does distance contract canceller get delivery charge back?
Written Osborne Clarke on 06 May 2010
In Germany it has long been unclear whether a consumer who buys on-line, takes delivery, then cancels can get a refund of any original delivery charges. Now the Court of…
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ECJ clampdown on distance sellers’ cancellation charges
Written by Konstantin Ewald on 05 Oct 2009
The highest EU court has scrutinised Germany’s law allowing charges for use of products before they are returned by consumers who have exercised their cancellation rights. Konstantin Ewald reports on…
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