All Articles in E commerce

A recent report by ECC-Net highlighted the main problems that consumers face when engaging in cross-border transactions online. The report is especially relevant for traders aiming to build greater consumer…

A sweep by the Office of Fair Trading of 156 websites checking their compliance with distance sales regulations and other ecommerce laws led to 62 of the sites receiving letters…

Recent cases coming before bodies as disparate as the Court of Justice of the European Union (“Content Services”) and the UK’s Advertising Standards Authority (“Wigshow” )both underlined key points for…

After Mr Cochrane set up a spread betting account, his girlfriend’s 5 year old son accessed it and placed a losing bet. In ensuing litigation, Mr Cochrane argued there was…

The ASA received a complaint that a games console repair service website was misleading as to charges for work to consoles beyond economic repair. M Blue said if “self diagnosis”…

Could an Austrian resident wanting a refund on a sea voyage sue the German ship owner in the Austrian courts after buying the ticket online from a German travel agent?…

A recent EC Report on “Cross-border e-commerce in the EU” bemoaned that it was still relatively uncommon for EU punters to use the internet to buy from websites in other…

However you characterise the sector, there is no question that digital business is truly coming of age, fuelled by game changing consumer behaviour, from social networking to e-commerce to m-commerce.…

The ECJ has ruled that online businesses must provide a means of “direct and effective” communication in addition to supplying their name, address and e-mail details on their websites. But…