Ticket reseller facing legal action for offering unreleased tickets
Face value? Seat number? The CMA investigates secondary ticket websites for compliance with the law while one of the websites faces potential legal action. Chloe Deng reports.
All Articles in ecommerce
Cloud storage service providers under the microscope
Following some negative reports from consumers, the Competition and Markets Authority has reviewed the cloud storage services sector for compliance with consumer protection laws. Georgina Graham reports.
New proposals to boost EU e-commerce
To help unlock pan EU e-commerce, the European Commission has launched a package of proposals. Included are geo-blocking, parcel delivery pricing and greater powers for national authorities to enforce consumer rights. Stefania Grosso reports.
European Commission publishes updated Guidance on Unfair Commercial Practices Directive
Not before time, the EC has released revised guidance on compliance with the Unfair Commercial Practices Directive 2005/29/EC. Daisy Jones reports on the sections of this wide-ranging guide which might be of most concern to marketers.
ASA probes Latvian “Pranamat Sales” site
Online ads for “ECO acupressure mats” claimed they “helped to relieve stress, reduce headache and back pain and improve circulation.” On what basis could the ASA have jurisdiction over a Latvian website? Daisy Jones reports.
Frankfurt Higher Court considers Deuter Sport’s controls over distributors
Deuter Sport GmbH sought to stop its distributors selling Deuter products on online marketplaces such as Amazon and, unless Deuter consented in each case, on price comparison platforms. Were these controls sustainable under EU competition law? Tobias Rothkegel reports.
UK Plc responds to EC Geo-blocking consultation
Stopping unjustified treatment of customers based on residence or nationality in terms of access and price is amongst key targets of the European Commission’s Digital Single Market Strategy. Daisy Jones reports on the UK government’s response to the Commission’s geo-blocking consultation.
Draft online sale of goods and sale of digital content directives
CMA probes cloud consumer services
Cloud storage is used by growing numbers of UK consumers to store photographs, music and documents. Following complaints, the Competition and Markets Authority has launched an investigation into whether service providers are in breach of consumer laws. Ben Dunham investigates.
Face Forward 2016: What will be the key marketing law milestones of the year to come?
At Osborne Clarke’s 17th “Look Back, Face Forward” marketing law forum on 2 December 2015, Jude King and Stephen Groom made their predictions. Catch their slides here.
Consumer Rights Act receives Royal Assent
The Consumer Rights Act 2015 has been passed and will mostly be coming into force on 1 October 2015. Does it implement an EU Directive and what are the key provisions of which marketers should be aware? Ruth Hennessy reports.
United Airlines cancels thousands of bookings
An exchange rate glitch led to UA Denmark’s website advertising flights from Heathrow to Newark for $76. Thousands of travellers quickly booked, but would they be disappointed? Daisy Jones reports on the lessons for drafters of online sales terms and conditions.
