All Articles in Financial services
Service emails or marketing emails – do you know what you are sending?
Learning from Experian(ce)
Money can’t buy happiness? ASA rules that linking mood-boosting with the use of deferred payment services is irresponsible
Can’t pay? We’ll let you delay
ICO Issues Fine to Pension Cold Caller
Revolut Ad passed to FCA
ING mobile app misleading?
Commercial spots must comply with ARPP’s “Gambling” Recommendation
Two private individuals referred a new commercial spot broadcast by the French lottery operator (La Française des Jeux) to the ARPP’s Jury of Ethical Advertisement. The jury found that this “Escape Game Loto” did not comply with ARPP’s Gambling Recommendation. Margaux Hammer reports.
ICO fines insurance company £150,000 for failure to keep customers’ information safe
Royal & Sun Alliance has been fined by the Information Commissioner’s Office following the theft of nearly 60,000 customers’ information. Peter Barratt reports.
ABI and BIBA publish vulnerable consumer code
Following concerns as to whether advantage was being taken of vulnerable consumers, the two leading UK insurance industry bodies have published a new Code of Practice on the treatment of vulnerable consumers on policy renewal. Chloe Dumoulin-Richet reports.
FCA to examine big data and insurance
Pricing and risk profiling are just two of the areas potentially impacted by use of big data in connection with retail general insurance products such as motor and home insurance. Georgina Graham reports on the Financial Conduct Authority’s new investigation.
