All Articles in Financial services

The Financial Services Authority has fined Standard life £2.45m (and that’s after a discount for good behaviour) in its first significant penalty of 2010 following a bumper year for fines…

The Financial Services Bill has had its Second Reading debate in the House of Commons and is now in committee. It includes measures enabling US-style class actions to be brought…

A recent Update from the Financial Services Authority tackles cases where promoters of financial services look to defend lack of clarity in an ad by reference to information available elsewhere.…

Following publication of the results of the Financial Services Authority review of online sponsored links in November 2007, the FSA and the Office of Fair Trading have published a joint…

Mis-sellers of financial products should note that the Financial Services Authority is consulting on plans to create a more transparent framework for calculating financial penalties. Up to 20% of relevant…

The Annual Report 2008/9 published by the Information Commissioner’s Office illustrates that email and SMS campaigns still account over a quarter of all complaints. What are marketers still doing wrong?…

The FSA has recently published a series of case studies together with details of the actions it took and why it felt these particular financial promotions fell short of regulatory…

A review of outdoor financial promotions conducted by the FSA highlights many companies are confused as to whether their ads are exempt from applicable regulations, and many are getting it…

The Financial Services Consumer Panel has called for the FSA to take over from the OFT the regulation of consumer credit business done by FSA-authorised firms. Zoe Hare asks whether…

As the credit crunch bites and the OFT warns consumers about “debt sale” scams, Zoe Hare reports on the regulator’s action against companies offering such services and highlights similar cases…

From November 2009, banks’ and building societies’ day to day relationships with their customers will be governed by new FSA rules. Additional compulsory disclosures in promotional material loom and more,…

A banner ad for the Capital One credit card ended “Click to Apply … 1-minute response guarantee.” So did this mean that any old response within 1 minute would do…