All Articles in Financial services

From November 2009, banks’ and building societies’ day to day relationships with their customers will be governed by new FSA rules. Additional compulsory disclosures in promotional material loom and more,…

A banner ad for the Capital One credit card ended “Click to Apply … 1-minute response guarantee.” So did this mean that any old response within 1 minute would do…

Fox Hayes approved a mailing for overseas clients to send to UK recipients. No investment opportunities were mentioned, but respondents would receive such inducements in due course. Was this first…

The Consumer Credit Directive 2008/48/EC is due for implementation by June 2010. It is likely to impose new obligations on advertisers mentioning credit to provide prescribed information about the credit…

The Financial Services Authority has once again imposed an eye watering financial penalty for mis-selling of financial products. Questionable training practices and commission-driven payment structures were under the spotlight. Louise…

The FSA dealt a hefty fine to Liverpool Victoria Banking Services for breach of its Principles for Businesses in misleading thousands of customers into buying payment protection insurance for their…

The Financial Services Authority is reviewing its enforcement approach and has published a consultation paper on “Transparency as a regulatory tool”. Has it decided finally to follow the ASA example…

In no less than five recent cases, the ASA has upheld complaints about debt counselling service ads. In each instance Individual Voluntary Arrangements were promoted as a panacea for financial…

Marketinglaw has often called on the FSA to open up its regulatory books and report publicly, a la Advertising Standards Authority, on its financial promotions investigations. Now the House of…

The financial regulator’s ‘Treating customers fairly’ mantra will be taken even more seriously after a near half million pound fine on telephone sellers of payment protection insurance. What are the…

The FSA has fined The Ancient Order of Foresters Friendly Society £55,000 for financial promotions failings in a multimedia campaign featuring amongst others ‘Groundforce’ star Tommy Walsh.   Topic: Financial promotions Who: The…