All Articles in Insurance
The Financial Conduct Authority forces John Lewis to withdraw potentially misleading home-contents insurance ad
ASA Ruling on Parcel2Go
Parcel2Go claims found misleading. The ASA has found that a combination of Parcel2Go claims was in breach of the CAP code because they were unclear and misleading. Stefania Grosso reports.
ABI and BIBA publish vulnerable consumer code
Following concerns as to whether advantage was being taken of vulnerable consumers, the two leading UK insurance industry bodies have published a new Code of Practice on the treatment of vulnerable consumers on policy renewal. Chloe Dumoulin-Richet reports.
Redress for Sureterm Direct insurance mis-selling leads to Capita/Andrew Wood indemnity battle
Commission wording in affinity marketing agreement scrutinised
Largest ever mis-selling/mishandling fine for Homeserve
ICO slaps £175,000 penalty on “payday” lender First Financial
Recent hot button issues
Policy comparison good practice guide
FSA reports on insurance pricing claims
FSA case emphasises how pictures can mislead
