Following some negative reports from consumers, the Competition and Markets Authority has reviewed the cloud storage services sector for compliance with consumer protection laws. Georgina Graham reports.
Can customers’ email addresses be used for satisfaction surveys without prior consent? Stephan Bahner of Osborne Clarke Cologne reports.
To help unlock pan EU e-commerce, the European Commission has launched a package of proposals. Included are geo-blocking, parcel delivery pricing and greater powers for national authorities to enforce consumer rights. Stefania Grosso reports.
“Leave.eu” sent 500,000 spam texts to UK mobile users urging a referendum “Leave” vote. ICO said the recipients gave no prior consent and imposed a substantial fine. The organisation says it will appeal. Jude King reports.
Following an investigation, the Competition and Markets Authority has slapped a substantial fine on a bathroom supplies specialist for imposing illegal RPM on online retailers. Barney Sich reports.
A UK consumer complained that a “15 day money back guarantee” on www.abugg.com.au was not honoured. A “made in Australia” claim was also challenged. Chloe Dumoulin-Richet reports and looks at the jurisdictional and enforcement aspects.
As marketers are alerted to the exciting possibilities of cutting edge “hidden display technology,” Georgina Graham sounds a data protection warning.
A Competition and Markets Authority investigation found that between 2014 and 2015 Total SEO & Marketing Ltd, a search engine optimisation and online marketing company, wrote over 800 fake reviews for 86 businesses that appeared on 26 websites. Ben Dunham reports.
In September 2013 the UK’s data watchdog published its first “Direct Marketing Guidance.” This upset the direct marketing fraternity with stricter approaches in various areas. Now an updated version has appeared. What are the key changes? Georgina Graham reports.
Online ads for “ECO acupressure mats” claimed they “helped to relieve stress, reduce headache and back pain and improve circulation.” On what basis could the ASA have jurisdiction over a Latvian website? Daisy Jones reports.
Almost five years after the launch of Best Practice Recommendations for use of cookies and similar technology in connection with online behavioural advertising, new “Mobile principles” finally extend these to the mobile space. Georgina Graham reports.
Competition and Markets Authority alleges online resale price maintenance The CMA has issued statements of objections to unrelated bathroom fittings and commercial refrigeration parts suppliers. It alleges that each illegally imposed a minimum advertised price for online sales. Barney Sich reports.
