A customer terminating his insurance by email got two auto replies. The second was triggered by his complaint to the insurer’s data protection officer about the first one. Stephan Bahner reports on the ensuing litigation.
Deuter Sport GmbH sought to stop its distributors selling Deuter products on online marketplaces such as Amazon and, unless Deuter consented in each case, on price comparison platforms. Were these controls sustainable under EU competition law? Tobias Rothkegel reports.
A competitor complained to the ASA that a Black & Decker website claim that its ORA Technology vacuum cleaner range “Picks up first time again and again and again” was misleading. Did the substantiation satisfy the ASA? Chloe Deng reports.
Stopping unjustified treatment of customers based on residence or nationality in terms of access and price is amongst key targets of the European Commission’s Digital Single Market Strategy. Daisy Jones reports on the UK government’s response to the Commission’s geo-blocking consultation.
Following the surprise, pre-Christmas announcement that EU data protection reforms were at last close to being finalised, what are twenty of the most important changes? Stephen Groom summarises.
“14 Laundry Fails we’ve all experienced” was the headline, then appeared “Brand Publisher” and a Dylon logo, but the style was of a BuzzFeed editorial. Was the ad obviously identifiable as such? Stephen Groom reports on the ASA decision.
“Heathrow to Central London in 15 minutes, every 15 minutes” said the Heathrow Express website. The advertiser said this was their “core message.” But was it misleading? Chloe Deng reports on the ASA finding after a complaint was received.
On the day of the 2015 UK general election Telegraph Media Group emailed a letter to thousands of recipients which urged recipients to vote Conservative. Seventeen recipients complained, but didn’t “soft opt-in” come to the broadsheet publisher’s rescue? George Garrard reports.
At Osborne Clarke’s 17th “Look Back, Face Forward” marketing law forum on 2 December 2015, Jude King and Stephen Groom made their predictions. Catch their slides here.
Now the subject of UK litigation involving claimants Judith Vidal Hall & others, difficulties faced by Google after employees developed a “workaround” that thwarted “do not track” software have revived in the US. Sara McDiamond reports.
US chain In-N-Out Burger has sued take-out middleman “DoorDash” alleging it is using In-N-Out’s trade marks and selling its food in breach of the chain’s rights. Jamie Heatly reports on a case with interesting implications given the burgeoning takeaway delivery market.
