ASA heats up its investigation into greener energy ad claims
The ASA has published rulings on price savings claims in the energy sector as part of its wider work on advertising for greener heating and insulation products.
The ASA has published rulings on price savings claims in the energy sector as part of its wider work on advertising for greener heating and insulation products.
The ASA has ruled on “from” price claims and urgency claims in advertisements for hotel bookings.
The ASA has ruled that Domestika’s “98% OFF” price claim was misleading because the discounted price was available only to consumers who signed up for a free trial of a subscription service.
ASA upheld three complaints against an online wine retailer on unsubstantiated “same wine” claims, ambiguous “80% off” messaging and a £5 promotion failing to clarify its 48‑hour limit.
The ASA upholds a complaint against Select Specs for misleading comparisons and price claims in its adverts.
The ASA has upheld three complaints against Hammonds Furniture Ltd, finding its use of a countdown clock misleading and its “unbeatable price” claims for bespoke furniture inadequately substantiated and unverifiable.
The ASA rules that admin errors do not excuse misleading promotional discounts.
The ASA finds that a marketer had to inform consumers that a subscription was subject to a fixed term of 12 months at the start of their purchasing journey rather than just at the checkout.
The ASA has found a pricing claim misleading due to the omission of material information.
Prime time to review misleading consumer journeys
The ASA rules that Trainline’s best price guarantee constituted a unsubstantiated lowest price claim.
ASA research and rulings shed light on the use of claims like “recyclable”, “compostable” and “biodegradable”.