ICO fines insurance company £150,000 for failure to keep customers’ information safe
Royal & Sun Alliance has been fined by the Information Commissioner’s Office following the theft of nearly 60,000 customers’ information. Peter Barratt reports.
All Articles in Privacy
ICO promotes virtues of transparency in building customer trust
Recent ICO enforcement action against two major charities highlights the importance the regulator places on transparency in building customer trust. What are the implications for other organisations aiming to unify customer privacy and business innovation? Jon Round reports.
ICO vows to continue cold calls enforcement
With a fines run-rate of £10,000 per day, the data privacy regulator sees “nuisance marketing” as a priority. George Garrard reports.
Art29WP and EDPS respond to e-Privacy Directive consultation
As part of its Digital Single Market Strategy, the European Commission is reviewing the e-Privacy Directive. The Art29WP and the EDPS’ opinions on what changes should be made and why are – perhaps unsurprisingly – not in marketers’ favour. Georgina Graham reports.
What does the Privacy Shield mean for advertisers?
After months of EU/US negotiations, the ‘Safe Harbour’ replacement is finally available. Thomas Spanyol reports.
ICO clamps down on marketing masquerading as market research
Recent enforcement action against Change and Save Ltd is just one in a long list of examples of the ICO’s tough approach to unlawful direct marketing. Georgina Graham reports.
ICO imposes £180,000 and £250,000 fines on telemarketers
The UK data regulator continues its enforcement campaign against nuisance callers, this time with substantial fines imposed on Advanced VOIP Solutions Ltd and Check Point Claims. Chloe Dumoulin-Richet reports.
Could animal rights body upload photos of “Amazing Animals” zoo?
Heythrop Zoological Sales (t/a Amazing Animals) were not impressed when photographs of its animal charges were uploaded by the Captive Animals Protection Society as part of its campaigning. Kate Robinson reports on the ensuing litigation.
France launches new “do not call” list
The BLOCTEL list has been launched in France. Users can register their landline or mobile numbers to not receive marketing calls. How does this differ from the Pacitel list introduced in 2011? Vincent le Bars of Osborne Clarke Paris reports.
German court considers emails and customer satisfaction surveys
Can customers’ email addresses be used for satisfaction surveys without prior consent? Stephan Bahner of Osborne Clarke Cologne reports.
ICO fines “Better for the country” Brexit body £50,000
“Leave.eu” sent 500,000 spam texts to UK mobile users urging a referendum “Leave” vote. ICO said the recipients gave no prior consent and imposed a substantial fine. The organisation says it will appeal. Jude King reports.
Ofcom launches new mobile nuisance call opt-out
The UK’s “do not call” list enabling users to opt out of nuisance calls is available for mobile as well as landline numbers. Now Ofcom has acted to raise awareness of this and increase mobile registrations. Chloe Dumoulin-Richet reports.
