The recent Queen’s Speech was criticised as lightweight. But lurking within was a harbinger of potential doom for the UK’s marketers in the form of a threat of an opt-in regime for cold calls. Georgina Graham reports.
From October 2016, the Advertising Standards Authority has decreed that the regulatory regime for price claims in broadband ads will be much stricter. Jamie Heatly reports.
Research commissioned by Ofcom and the ASA into consumer understanding of broadband price advertising has some interesting findings, whilst Ofcom has published a “Voluntary Business Broadband Speeds Code of Practice.” Ben Dunham reports.
In the latest round of the regulatory onslaught against nuisance marketing and silent/abandoned calls, the DCMS is consulting on a change to the Privacy and Electronic Communications (EC Directive) Regulations 2003 making “CLI” compulsory. Jamie Heatly reports.
Following a spot check of the data collection practices of High Street wi-fi services, the UK data regulator’s blog has recently advised the public to be wary of how much personal data the providers of such services collect. George Garrard reports.
The UK’s premium rate telephone line regulator has published an updated General Guidance Note on promoting premium rate services. “Freemium” advertising models feature as does charity fundraising. Ben Dunham reports.
Point One Marketing has been fined for brazenly making illegal calls to sell devices that blocked…..illegal calls, with a record penalty imposed on Home Energy & Lifestyle Management for automated calls “on an industrial scale.” Barney Sich reports.
Following complaints from small businesses, Ofcom investigated mis-selling practices involving alleged misrepresentations as to the likely cost and other implications of changing landline provider. Was compensation also ordered? Thomas Spanyol reports.
Growing complaint levels about unexpected charges for mobile internet services have prompted the premium rate telephone line regulator to publish new guidance. Thomas Spanyol reports
From 1 July 2015, Ofcom is changing the regime for service number charges. This is likely to impact a significant proportion of TV ads due to altered statutory disclosures. Ben Dunham reports.
Following a fine for non-registration with ICO as a data controller, financial services call centre Help Direct UK were warned by ICO over numerous spam texts offering reviews of recipients’ pension arrangements. Barney Sich reports on ICO’s action.
A press ad for Talk Talk’s “Simply Broadband” package made a “half price” offer of £1.75 a month. BT complained that the reduction was not genuine as £3.50 had not been charged for long enough. Fiona Schneider reports.
