All Articles in Telecoms

Consumers who mistyped Twtter.com or dacebook.com ended up at websites with bad intentions. Premium rate lines were involved and soon, following complaints, PhonepayPlus was on the scene and wielding its…

Faced with continuing complaints over broadband ad claims, the Committee of Advertising Practice, sister body to the Advertising Standards Authority that writes the non broadcast ad codes, and its broadcasting…

Following an investigation into international calling card sales practices generally, Ofcom took enforcement action against ICC seller Nowtel over alleged breaches in its advertising of the Consumer Protection from Unfair…

PhonepayPlus has announced it plans to tear up its existing Code of Practice and start afresh with a simpler, more effective code. With potential changes to the regulation of premium…

Since 16 March 2010, strict new rules have been in place to police mis-selling of telephone landlines. This follows Ofcom receiving high levels of complaints for several years about slamming…

Ofcom has published its changes to the Broadcasting Code, resulting in the regulation of phone-in programmes using premium rate telephone services being moved to the BCAP Television Advertising Standards Code.…

PhonepayPlus may have changed its name, but Ofcom remains to be convinced that it has changed its spots. The communications regulator is consulting on “PPP”‘s continuing role and how consumers…