All Articles in Telecoms

When NTL was hauled up before the Advertising Standards Authority over alleged lack of clarity on limited broadband availability, they were reminded that they had gone over the same ground…

Does calling 0870 and 0845 numbers involve just ‘local’ and ‘national’ rate call charges as advertised? Ofcom is receiving more and more complaints on the issue and is once again…

Slamming and other fixed line selling practices are generating increasing complaints to Ofcom and the communications super regulator is on the consultation trail with more consumer protection measures in mind.…

Ofcom recently investigated price claims in prepaid calling card ads. It found cause for concern in this growing market and we report on the undertakings extracted from three operators and…

After a complaint, Oftel has told BT to stop using information about customers transferring to other telecom suppliers to try and dissuade them from switching. For the recent new law…

ICSTIS has just made public its plans for how it is going to spend its 2004. It is clear from this that the ICSTIS Code is going to undergo a…

Under the new Communications Act 2003, Oftel (to be part of Ofcom come January 2004) is empowered to levy fines of up to £5,000 for misuse of telecommunications networks. A…