All Articles in Telemarketing
ICO Annual Report: highlights for marketers
Celebrating its 30th birthday, the UK data and information regulator has just published its latest Annual Report. Stephen Groom attended its launch and pulls out some nuggets for advertisers from that event and the Report itself.
The ICO’s revised guidance on monetary penalties not optimal as it fails to reflect key changes made on 6 April 2015
The third edition of ICO’s guidance on its approach to the issuing of penalties of up to £500,000 was out of date on publication. Chloe Deng investigates how this happened and asks whether, despite this, it is still worth a read.
Lower threshold for £500,000 nuisance marketing fines is go
As promised, the Coalition Government, in one of its last legislative actions, brought into force the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2015. Stephen Groom reports.
Easter to see scrapping of “substantial damage” threshold
From 6 April 2015, the ICO can fine nuisance marketers up to £500,000 without establishing likely substantial damage or substantial distress, but what types of marketing will this extend to and what must ICO still establish? Stephen Groom reports.
Appeal by PLT Anti-Marketing provides guidance on CPRs
PLT charged a monthly fee for a service including registration with the UK “do not call” list, but failed to tell customers that this was otherwise available free of charge. Was this an illegal “misleading omission”? Barney Sich reports.
6 April 2015 sign-off likely for end to substantial damage or distress nuisance marketing threshold
It now seems probable that the threshold for six figure penalties to be issued for breaches of privacy and electronic communications laws will be lowered dramatically very soon. But will the change extend to emails and cookies? Stephen Groom reports.
Nuisance callers Kwik Fix Plumbers called out by ICO
After 214 complaints to ICO and the “do not call” list administrator the Telephone Preference Service, enforcement action was taken over cold calls to often vulnerable consumers despite their numbers being on the TPS list. Fiona Schneider reports.
£50,000 ICO cold calling penalty on Amber UPVC Fabrications upheld
The First Tier Tribunal heard another appeal against a monetary penalty notice imposed by ICO for Privacy and Electronic Communications Regulations breaches. Was it ICO’s lucky day this time around? Ben Dunham reports.
Face Forward 2015
Catch their slides here.
Government nuisance call taskforce makes recommendations
Redress for Sureterm Direct insurance mis-selling leads to Capita/Andrew Wood indemnity battle
