All Articles in Telemarketing
UK do not call list tested
Just how effective is the Telephone Preference Service in stopping unwanted marketing calls? Ofcom and privacy regulator ICO have published the results of research to help make enforcement action against nuisance callers easier. Ben Dunham reports.
Misleading marketer fails to spike trading standards’ guns
WMS Business Protection argued that Oldham Trading Standards couldn’t take further enforcement action against it over non-compliant marketing because WMS had moved out of Oldham. Good wheeze? Thomas Spanyol reports.
Direct Marketing Commission gets tough
The “DMC” investigates complaints that Direct Marketing Association members have breached the DMA’s Direct Marketing Code of Practice. Ben Dunham reports on a recent DMC decision concerning nuisance caller Reactiv Media and its implications for their DMA membership.
More nuisance calls action by ICO and first ever by Trading Standards
Nuisance calls latest
ICO reports on its enforcement action
Culture, Media & Sport MPs report on nuisance calls
Fly on wall BBC 3 series call centre suffers swingeing cold calling fines
Nuisance call complaint levels prompt Ofcom report
Record mis-selling fine
“Do not call” landmark reached