All Articles in Telemarketing

Fines totalling £152,500 have been visited on four businesses involved in making alleged ‘silent calls’ while the Information Commission has slapped enforcement notices on five telemarketers allegedly abusing ‘Do not…

Anxious to do anything to try and stem the tide of TPS registrations over silent calls, the DMA has recently published significant revisions to its code affecting telemarketers. We focus…

At a recent DMA telemarketing forum, delegates were updated on the state of play on those registering with the Corporate and non-corporate Telephone Preference Services. Did this suggest impending telemarketing…

From Friday 25 June the new statutory cold call opt out scheme for company numbers has been in force. We report on Guidance from the Information Commissioner on the new…

Currently, only individual subscribers can register with the statutory Telephone Preference Service and thus opt out from receiving cold calls. From 25 June 2004, all this will change with the…

As more and more call or ‘contact’ centre functions are contracted out to overseas providers, UK laws controlling the transfer and processing of personal data are often overlooked in the…

In a rare turnabout, the US has followed the UK in introducing a national preference service for those not wishing to receive cold calls. The American telemarketing industry is reeling…

A recent DTI proposal to introduce a statutory right for corporations to opt-out of B2B cold calling has not gone down well with marketers. We summarise the Direct Marketing Association’s…